I got good customer service from everyone that I worked with on the phone. The website seemed easy to understand. The only issue I had is that I was offered a 10% discount for first time user and I had to call back to receive that. But it was quickly remedied. The other issue is that I expected to receive an email letting me know when the items were shipping out and I did not receive any. This would have been very helpful for me as they were being delivered to my office where many boxes are received each day and I had to do additional tracking to ensure I retrieved the items expeditiously.