I sent 7 books to Chegg, they claimed to have only received 4. I packaged the books myself, in 1 box. I used their preprinted shipping and packing labels. So I can not understand how they can claim my books were never received. I will never use Chegg again, I feel the stole my books.
THEY SENT MY MONEY! CHegg agreed to pay me in full, and I have received my check. I am glad to have a satisfactory resolution. I will use Chegg again!