Chiara B.

We signed a contract with Trinity Solar at the end of April. The panels were installed mid-June. It is now the end of August and our panels have not been inspected yet. Sales person, Andy Adams, did not get back to us about the delay after two emails and a phone call in spite of promising to get back to me the following business day. When I finally called the customer service number I was told that Trinity's financial partner pulled out and now the company is renegotiating with potential financial partners. No ETA and no other information was given besides saying that Trinity has worked with these possible financial partners before. The burden was turned back on us for having accepted the deal (do you believe this?) when I remarked that it was Trinity's choice to partner up with the company that pulled out. Stay away.