Like another reviewer, I purchased with a promo code without knowing that ANY discounted item is not returnable for a refund, only store credit. I have never seen this before and consider it to be basically a scam in a world where people mostly shop online and returns for refund unless an item says "final sale" are standard. I will not be shopping at this store in the future and will make sure my friends and family are aware of their absurd policy.
Hello Chloe, There are many design boutiques similar to Joyfolie that only allow store credit for returns. We wanted to give our customers the opportunity to try new and full-priced items and receive a refund. If a promotional code is offered, we like to give our customers an option to receive a discount. We appreciate your feedback and look forward to providing additional services in the future.