Placed and order and 2 days later called because you did not even attempt to call the vet for the RX. This is necessary MEDICINE not a toy. The rep put me on hold multiple times and all he could offer were apologies. Shipping was supposed to be 1-3 days yet 2 days passed and they had not even attempted to call the vet. Won't be purchasing anything else from here. They don't seem to know that medicine is NECESSARY.