I made reservation with FlightCar! Rental car through EconomyBookings.com. Upon arrival on Aug 02,2015 I was redirected from FlightCar! To Fox rental car company because FlightCar! Was out of rental cars. The conformation number is: LS@014@079. FlightCar! Promise to reimburse us for the difference in the price.
First e-mail they ask for the receipt. 14 Days later I informed them that I didn't get the reimbursement. They apologized and told me that one of my paper was not submitted correctly by one of their members. And again they Promise to pay the different amount back. 20 days after I e-mail FlightCar! To let them know I still didn't get anything in the mail.
Their answer: "Right now our finance team is backed up. I have sent them an email asking them when will this be sent out. Once i hear from them I will reach out to you" Chris Thomas. 10 Days after I e-mail them again because nobody reach me. Their new answer:
Hello Chris-
Thanks for your email. I apologize for the inconvenience with this reimbursement request; however you will need to contact Booking Group directly concerning this issue since that is the company through which you made the reservation. We have received information from Booking Group that they will refund customers for their reservations.
Booking Group may be reached at *******938.
Thank you,
Brian
It is all FlightCar! Fault.
It's been two long months. Still waiting and fighting. Never give up…….
Stay away from FlightCar! And EconomyBookings.com