Chris D.

Owners and renters beware, as your deposit is at risk with this Estate Agent. As a property owner I used this agent to find, vet, draft contract and collect tenant deposit. I received an information pack from the agencies that the tenants money was deposited with DPS in government regulated timeframe, however when tenants moved out and I wanted to withhold monies I found out from the tenants that money was not actually placed in the DPS within the agreed timelines. It came to light that this did not happen once, but on multiple occasions. My experience is that Openrent is certainly more reliable, cost effective and responsive than this agency. No matter what response is provided by this agent I would encourage you to use another Estate Agent.