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Do not buy from this company! Their return policy is extremely unfair. I spun a wheel at the beginning of my order and received a discount, so I put the discount promo code in when I ordered the dress. When the dress arrived it was too small for my daughter, so we tried to return it, but because a promo code was used they only allow store credit. I believe this is deceitful and misleading, and I felt like a fool for playing their game. This is so misleading and wrong and I pretty much begged them to give me a return and they said you need to read our policies and procedures more carefully. Very bad customer service!
Chris D.'s review of Joyfolie earned 7 Very Helpful votes
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Hello Chris, We apologize for any disappointment with your recent experience. As a company, we treat our customers to monthly free gifts, aspirational journals, and complimentary shipping options. Providing incredible sales and promotions is how we extend savings to our customers. If you choose to partake in a sale event, we then consider these items discounted. We are sorry to hear this was missed during your shopping experience. A Fashion Consultant has reached out to offer further support!