Chris H.

I purchased a gift for my daughters birthday months ago. They quoted two weeks delivery and I had an additional week up my sleeve for it to arrive. The gift never arrived. When I emailed them and questioned what had happened I was told eventually it would be another two weeks. That also didn't arrive. When I chased up and said I wanted a refund I was given a story if the item was in transit then it couldn't be cancelled but they would try to issue me a refund. Guess what. No refund,,, no replies now. They should be shut down and I will pursue it now legally.