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Ordered 2 lenses, never received. They provide a fake tracking number with info about delivery that never happened. I waited for a delivery all day, and they purposely create an exception at 8:27 and a return to the sender at the SAME TIME! AND they put the burden of ot providing the wrong adress on YOU so you can pay the reshipment fee, and guest what happen when you pay: another fake shipment with the same exception: wrong address provided. Total RIP OFF. STAY AWAY FROM THEM. THEY NEED TO BE PROSECUTED. ZERO STAR
Two orders never refunded. They're only good at creating fake account on
Web sites like this, to boost their review score to 3 stars and to copy and paste the same reply (signed by Rebecca) over and over again. You'll probably see that kind of reply soon after this review
Don't be misled. You'll never get your money back. No wonder why PayPal can't trust them anymore, so don't trust them even with your credit card!
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Empty.
The order didn't arrive - they claimed that they got the package back (but I never even received...
We are sorry to hear that you are less than happy with the service you have received. If you contact us at refunds@theunlockteam.com with your order number we will be more than happy to refund your order in full.
Kind Regards
The Unlock Team