Chris R.

I bought a new LG OLED tv from Beach Camera, they had the best price and I decided to try them after reading several recommendations on the internet. In my experience I can say they're FANTASTIC.

The tv arrived promptly and delivered by professionals, very friendly who called me in advance to arrange a delivery day.

Unfortunately we discovered the tv had a manufacturing defect, and worked with the incredible Maria G., who had also reached out prior to the tv delivery to confirm what to expect, to try and have the tv repaired.

Maria is so helpful and always responded timely, she arranged for me to work with the also fantastic Reynold J., who would work with LG on my behalf. LG declined the repair request, but Beach Camera was very supportive and understanding and we were able to return the tv for a full refund. Maria arranged for the shipping company to pick up the tv for return, and I was fully refunded a week later.

Things happen, but Beach Camera and its amazing customer service really saved the day. I will absolutely be buying our next tv from there again.