Chris T.

Do not purchase Crucial Products! There warranty is ridiculous! I've had a SSS drive for less than 3-months and it's having issues. When I contacted them for a replacement, I had to answer multiple questions, etc. That was OK, I get that to ensure it was not something I was doing wrong. Than, a few days later, another e-mail with more things to try. OK...I do that too the whole time needing my laptop for work and it's having issues. So, another day goes by and they ask again for more information. Now, this is getting ridiculous! They finally tell me to send my information over so they can issue an RMA and inform me I will take 10-days to get the products and process the RMA, etc. and they will send me a remanufactured one back. So, looking like maybe in a month, if I am lucky, I will a remanufactured one back. I offered to give them my credit card information, have them send me a replacement so I can get back up and running ASAP and if for some reason I don't return the drive they can charge my card...many places do this since I've been in IT for almost 40-yrs but not Crucial! Their policy is, "Sorry, you need to wait and we are not to do anything to help our customers"...basically, "F-You" to the people that will now NO LONGER BE THERE CUSTOMER at ALL!