My son used his Xmas money to order a hoodie, without my knowledge. It's been three weeks almost a month with number of emails asking where's his hoodie and he finally got an response back from them telling him," Dear customer, We are already in the process of preparation. We need to check the goods carefully before delivery. In this way, we can avoid any problems when you receive the goods. Please wait patiently. We can deliver the goods after we check them. Please understand." When he placed his order this site said it'll take 7-10 business days for delivery. If you pay attention to the picture you can clearly tell it's going to be poor quality if you even get anything back. POV don't order from this company.