Christian F.

I am a 1099 contractor with a medical company and receive my payments through Bill.com. I have been receiving payments for over a year with them and for the most part things worked well. Until they locked me out of my account with no warning or explanation and then refuse to reinstate my account no matter how much proof I send them that I am indeed the person and company I say I am. I even sent them legal documentation showing the formation of my company, passport, drivers license, nearly everything including the kitchen sink. Then I can't get a hold of anyone to actually try to fix the situation and then they tell me I have to file an appeal which will take 5 days. Lastly, I finally was able to chat with someone online and nearly nothing a said they responded to correctly including I asked for a copy of the chat transcript to be emailed to me and they replied with thanking me for being willing to summarize the session and send them an email with the summary! Are you freaking kidding me! Stay away from this company if possible. There are much better companies out there such are WorkMarket by ADP. I would give them negative stars if I could.