Christian W.’s Reviews of EricDress & more

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Women's Clothing

1/15/15

I will never use this site again! Ordered boots for the wife for Christmas on December 5th, 2014, and it is now January 15th, 2015 and have still not received them. They have not even reached Canada yet, apparently still in-bound!. I've contacted the service department, and responses i got suck, such as "So Sorry", "Hope you can wait a little longer." or the best one "It has shipped and out of our hands". Oh and every time response they tell me to check the tracker, which is the best part cause it, it says it was shipped from China on the 14th and 20th of December, so must be getting 1 boot in each delivery!. Can't get a straight response from this company.

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ericdress e. – EricDress Rep Over a year old

Dear Christian,
Thanks for your reviews here.
We are very sorry for the unpleasant experience happened on you. Could you please tell me your order number so that I can check the details for you? I will inform this question to our manager and we will try our best to improve our service.If you have any other questions, please feel free to mail us at: service@ericdress.com or reviews@ericdress.com.
Have a nice day!
Best regards,
Ericdress Team