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Christie A.

Contributor Level

Total Points
80

1 Review by Christie

  • Pottery Barn Teen

12/20/22
Verified purchase

Starting with taking more than 3 months for in stock furniture to be delivered, customer service is awful, they just lie to you. They have cancel our Chelsea Bed 6 times, without eve sending a warning email, text or phone call about the cancelation. We found out by calling customer service and waiting 3 hrs to have some kind kf answer that at the end was inaccurate. We did got the Chelsea dresser 2 months after delivery date. To be honest their furniture is Over price and quality is poor. Very difficult to open the dresser drawers. Don't buy it from here. Same quality for at least 500$ less and delivered within a week from wayfair.

Tip for consumers:
Don’t buy it from pottery barn

Products used:
Bed and dresser

Service
Value
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