Christina D.

These people! I cannot even express how disappointed I am in these people and this company! I really wanted to give them a try for a few months and I thought they would have amazing products and customer service since, ya know... they have one of the most expensive sub boxes I have seen! $30 per month. Thats more then FabFitFun! Which, by the way, is an AMAZING company with a fantastic box! Anyway -I had to cancel cause I have to have cancer removed that we just found on my head and i will need to have 2 surgeries back to back. I contacted Focallure by email to cancel my subscription for now because it says that I can cancel AT ANY TIME! They said that my excuse for not "complying" with the terms was not a good enough reason but, it says you can cancel anytime! This popped up unexpectedly and I cannot afford another DIME FROM MY POCKET! I am in shock that this company is acting this way! They even told me that I needed to pay for my next month and I could then CALMLY cancel. WHATTTTT? Im so pissed off that I am crying! I cant take this!