Christina D.

I've ordered from Roamans and Woman Within for years. Now that One stop plus has a corner on all of the plus size clothes they have become the worst company to do business with. Shipping takes up to six weeks to arrive. If it ever does arrive. They make you wait two months before they even consider looking into where the shipment went, when it clearly shows in their own tracking that it never left the warehouse. They have one warehouse in Indiana, I live in Michigan. How can they lie to me and tell me that they don't know which shipping company they used. It clearly states on the USPS Informed Delivery site that they requested a shipping label created and they never received the package. If you do call customer service, they yell at you before you get a chance to ask your question. If they ever do arrive at a solution, the item is sold out or one that can't be used due to season change. I'm so fed up with all the "passing the blame to the customer". As of today May 15,2021 they owe me $211.69.