Thumbnail of user christinen879

Christine N.

Contributor Level

Total Points
85

1 Review by Christine

  • Industry West

7/22/22
Verified purchase

The coffee table I bought from Industry West was made in China. The same exact table is sold in Australia, Singapore, and New Zealand for a fraction of the cost that Industry West sells it for. I found it on a New Zealand site called Kogan.com for $509 New Zealand Dollars, which is about $300 USD. Industry West gets their furniture from a China-based furniture maker called "United Strangers." Industry West just re-brands it and uses marketing gimmicks to make you think you're getting hipster, high-end furniture. They charged $150 for delivery. For that cost, it should be white glove delivery, but my table arrived tied to a ginormous pallet that is dumped curb-side. The delivery guy informed me that he is instructed to leave it curb side. When I told him delivery cost $150, his response was "damn!" Even he knew the service he was required to provide was crap. You expect that kind of delivery from Wayfair or Overstock, but at least Wayfair and Overstock provide free shipping. I will never buy from Industry West again.

Christine Has Earned 5 Votes

Christine N.'s review of Industry West earned 5 Very Helpful votes

Christine hasn’t received any thanks yous.

Christine doesn’t have any fans yet.

Christine isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user davidh9696
1/29/24

I ordered a small shelf from Industry West four months ago and I'm still waiting. I was told...

Thumbnail of user jamies1238
4/3/23

I am an interior designer. I ordered chairs for a design client. My client was notified by a rep...