I have been an EBay purchaser for many years, but this relationship is now coming to an end. I have found that in the past year or so, EBay DOES NOT SUPPORT, the purchaser. They permit too many scammers and have created such a complicated, and cumbersome process to file a claim. Their complaint, resolution and refund process has become impossible to work with. Another problem is that sellers are often "Suspended" without prior notice to the purchaser, leaving a purchaser without any recourse for a refund. So far in 2015 I have lost sever hundreds of dollars due to EBay not supporting the purchaser.
EBay has become disreputable and a supporter of fraudulent Asian sellers. Shame on EBay!