Christopher H.

So, I ordered an Xotic Laptop from Xotic PC. I had the 5900hx with the 3080 16g card. 2 tb m. 2 samsung HD and 32 gigs of ram. I also paid for a clean windows install. With debloating and a screen calibration.

When I finally received the unit, it crashed within 15 min of startup. No apps were installed, it just crashed. Then it kept crashing every 20 min or so. THEN the screen went out. This all happened within 2 days.

So, I did a little research. This company has a timeline of the production of your unit. The company CLEARLY states that the computer will go through 3 to 6 days of testing before shipment. These "People" (term used loosely) spent 2.5 hours after the unit was put together on testing and installing windows... So I know why it crashed now.

When I asked for my money back, they couldn't even give me that! They charged me for services that were not rendered. There was NO documentation on the screen calibration, the fan curve was at MAX and stuck there. How the HELL can a company do this to their customers. They charged me 250 dollars for a computer that I never even got to use..