Started off selling on bonanza, everything was going fine then about 2 weeks in. Bam. my sellers account was banned and the only explanation i get is that they considered my account to suspicious. I only had one customer at the time and i kept in touch with her and she had emailed me and told me that she had received an email from bonanza stating that they suspected me of being fraudulent and that she should get in touch with paypal and start a case to get a refund... after this is i was livid, called customer service and got a voicemail which no one replied, Emailed multiple times and i kept getting a generated email over and over that did not explain anything... i give this cowardice company 1 star for not having their $#*! together and to scared to talk to people on the phone or over email
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.