Thumbnail of user christopherm2054

Christopher M.

Contributor Level

Total Points
81

1 Review by Christopher

  • JetPens

4/12/22

WARNING: STAY AWAY

This company has some seriously strange ideas about security.

I tried to purchase a planner from them on 4/8/22. The purchase went through and I was debited the correct amount. Two days later on 4/11/22 I received an email explaining that they needed to "verify" my purchase, and telling me that they had not only kept all my credit card info, but that they'd gone back in and made a second, unauthorized debit, and that I needed to verify the exact amount of that debit before they'd send me the planner I ordered.

I checked with my bank and this is absolutely not a typical thing. I ended up canceling my credit card to prevent them from making further debits. After further emails back and forth, I'm convinced they weren't trying to scam me, but no vendor should ever make unasked for withdrawals from anyone's account for any reason. That's NOT how you verify a purchase.

I did receive my initial money back, as well as the second debit, but I'll never do business with them again, and I urge anyone to check that they've ceased this practice before buying anything from them.

Tip for consumers:
DON'T EVER USE THIS SITE UNLESS THEY'VE STOPPED THEIR INVASIVE PRACTICE OF KEEPING YOUR CARD AND MAKING UNAUTHORIZED DEBITS

Products used:
I never received my purchase.

Service
Value
Shipping
Returns
Quality

Christopher Has Earned 1 Vote

Christopher M.'s review of JetPens earned a Very Helpful vote

Christopher hasn’t received any thanks yous.

Christopher doesn’t have any fans yet.

Christopher isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user christonl
8/29/21

Hello, my name is Christon And I ordered products worth $51. I ordered it on the 18 of august and...

Thumbnail of user diannec170
3/30/21

My story - I have bought a lot of items in the past from JetPens. My last purchase included a...