CHRISTOPHER P.

Holiday Cottages might just as well tell you from the outset that customer service means absolutely nothing once you've paid up.
Complain the shower does not work, I mean not a drop of water, at the start of your holiday and you are really up against some serious problems. I have been told, by them, they are not responsible for any fault in the property you pay to rent through them, it is another company who you know nothing of thus relinquishing Holiday Cottages of any responsibility leaving you completely helpless. My expensive week away has been a bitter disappointment and I have been left feeling, as far as Holiday Cottages is
Concerned, a customer they would prefer to just shut up and disappear.