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Christopher S.

Contributor Level

Total Points
81

1 Review by Christopher

  • Wyndham Hotels

8/10/21

We have been fighting this company tooth and nail for over a year. They barely respond. If you get to talk to someone that is unheard of, and they do not listen to a word you say. They gloss over your thoughts and experiences to make it seem like it was your fault or it didn't happen. We have only been able to rent it twice since 2018, but we have never used it. The amount of money we are paying you would think that we would be able to use it ourselves instead of renting it out. Nothing has been worth the stress and hassle this company offers. They will tell you just about anything to get you to dot the I's and dot the T's. They are sneaky and the high-pressure sales when you are on vacation don't help. Please stay away.

Tip for consumers:
No one should use Wyndham. You will likely have been lured in by some cruise or other trip near the headquarters where they do their presentation. The presentation is a well-olied sales pressure presentation that gets you ready for when you have to sit down one on one with one of their agents, who proceed to get you in every way possible tuned in to sign up for Wyndham. Once you are in, it's for life, including for your children who must inherit the fees. Stay well away from them!

Products used:
Almost nothing. They advertise that there are many locations open, but you call and there is limited to no availability almost everywhere. This makes a timeshare useless, since you pay to vacation at a spot and there is no availability, even when booking a year or more in advance.

Service
Value
Quality

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