We have been fighting this company tooth and nail for over a year. They barely respond. If you get to talk to someone that is unheard of, and they do not listen to a word you say. They gloss over your thoughts and experiences to make it seem like it was your fault or it didn't happen. We have only been able to rent it twice since 2018, but we have never used it. The amount of money we are paying you would think that we would be able to use it ourselves instead of renting it out. Nothing has been worth the stress and hassle this company offers. They will tell you just about anything to get you to dot the I's and dot the T's. They are sneaky and the high-pressure sales when you are on vacation don't help. Please stay away.