I ordered a set of books from Moda Operandi. Two times now they sent the incorrect set of books. They sent a hardcover and paperback version of the same book! And they did this TWICE. The second time i requested they send the correct set of books I purchased the customer service rep (Liz C) indicated that I would need to return the books, wait for them to inspect it before I can get a refund. Then, I would need to repurchased the books from their website. Their website looks nice, but not worth the hassle when shipping goes wrong. I've been going through this for over a month now.
Avoid this company!