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Yext manages Yahoo's search engine. For month's now they have listed my business hours incorrectly. Trying to reach someone who can fix that is so far for me impossible. Yahoo directs you to Yahoo's own website who then after a few frustrating phone calls directs you to Yext. After a pleasant text interaction they were able to direct me to register to claim the free listing. Easy enough however they don't have a place to enter business hours unless you pay them. They stopped texting me when I declined to upgrade and puchase the service. I might have looked at their product if they had been willing to help me with my issue.
Chris W.'s review of Yext earned 15 Very Helpful votes
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Thank you for reaching out about this, Chris. We apologize for the back and forth and inconvenience regarding this matter. We have reached out to our team about this situation and have discovered that the Yahoo listing in question is live and displays with the correct information that is currently in the back end of our system. This was provided via Yext Partner DexYP with whom you work. Since you are working directly with DexYP, we recommend that you reach out directly to them for any additional questions, including incorrect information appearing on listings and login information. We hope that this helps, and if you continue to have any issues, please contact us at support@yext.com.