Chuck G.

I followed the directions on their website to sell DVD's by scanning the barcode on their web page to many DVD's that I wanted to sell. Many DVD's were accepted and a price was quoted but many were rejected and no price was quoted/. Package is sent and a few days after receipt I am told that many of the DVD's would not be accepted because of quality control. What the hell were all the rejections that took place when we scanned the DVD's before sending. Wasn't that the time quality control eliminated those that were not acceptable? Offer is made to ship back the DVD's not accepted free of charge. Wonder how many people refuse the DVD's back and these are free DVD's Eagle Saver gets to keep. Eagle Saver sends me a check for payment for the DVD's accepted. My bank tells me the check BOUNCED and I will be charged extra fees for the returned item. I must say I did break a record this is the first time that I have ever received a check that bounced. For a so called reputable company to issue a check that bounces is grounds to shut the door and do something else. Perhaps have people learn how to answer the telephone in customer service since every time I called an answering machine answered. I demanded that a replacement check immediately be sent overnight delivery, I am told it was placed in the regular mail and that I will get in a few days. Class act. They also added the $12.00 fees that the bank is charging me for the return check and stand back for this bit of news for my troubles for the bounced check they have added a magnanimous amount of $5.00. This company has no clue how to deal with customers. As a side bar but just to compare and contract a disaster versus a professional company: I sold many more DVD's to a competitor after this transaction. I have received 4! (four) payments already and not one NOT one DVD was rejected unlike Eaglesaver that rejected around 20 or more. Never ever again will I use this company to sell or buy anything...