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I bought a 4,000 watts blender from Konga in August, 2022. I never got to use it because I had to travel to the U.S. on September 5,2022. Upon my return from the U.S, on November 30,2022, I tried to use it, but it wouldn't work. I paid my hard earned thirty five thousand naira (N35,000) for the blender. When I contacted Konga by mail, they told me they have a seven days return policy, & advised me to take the product to their store/warehouse since it's still under the one year warranty. When I went to their store/warehouse with the product, they refused to honour the one year warranty on the product.
Tip for consumers:
They should search to find out the durability of any item they're ordering.
Products used:
I had to purchase another blender from the open market.
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I recently bought monitor on Konga online and when i tested it was not working. Now they wont...
