Ordered a wig from them a week ago. The wig only lasyed through two brushings in three days. I WAS FURIOUS...! I reviewed the hair on the site so no one will order it again.
Then contacted customer service. Without even a slight hassle they offered up to ship at NO COST TO ME A NEW ONE. THAT IS UNHEARD OF! I am beyond impressed by blackhairspray and the way my complaint was handled. There was no dispute or anything!