Thumbnail of user cindyc1919

Cindy C.

Contributor Level

Total Points
81

1 Review by Cindy

  • Brochu Walker

2/27/24

I returned an unworn item the same day it was received and was told the item had a stain so the return was rejected. The stain they claimed I left, was a piece of lint that I wiped off with a dry tissue. The company refuses to respond to my inquiry and then returned the item again saying it had been washed. They have not responded to emails and phone calls. Responding to your customers is basic customer service!
I will never buy another item from this company!

Products used:
$150 Lounge wear shirt

Service
Value
Shipping
Returns
Quality

Cindy Has Earned 1 Vote

Cindy C.'s review of Brochu Walker earned a Very Helpful vote

Cindy hasn’t received any thanks yous.

Cindy doesn’t have any fans yet.

Cindy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user melindaa201
1/15/24

Brochu Walker sells a cashmere sweater that lasts approximately 4 hours. After that it starts...

Thumbnail of user gigit47
12/7/23

I should have read reviews before buying. My sweater looked beautiful when it arrived and I...