I returned an unworn item the same day it was received and was told the item had a stain so the return was rejected. The stain they claimed I left, was a piece of lint that I wiped off with a dry tissue. The company refuses to respond to my inquiry and then returned the item again saying it had been washed. They have not responded to emails and phone calls. Responding to your customers is basic customer service!
I will never buy another item from this company!