cindy c.

I ordered my wedding dress and maid of honor dress for my March wedding from cddress.com in the beginning of January and received a confirmation right away. I was worried about the time frame but he website said they would have them to us in six weeks. Cutting in close but decided to go with it because I absolutely loved the dress. I contacted them in February to see what the progress was and was told due to bad weather storms and the Chinese New Year they would only have the maid of honor dress ready. I was really bummed and asked for a refund quickly so I could get a dress locally. I was concerned since they were far away in China. They refunded my credit card right away. The customer service person, Cindy, was amazingly helpful and kept me in the loop through the whole refund process. I would have loved to have that dress but didn't work out. However, the customer service it fabulous and hope to use them for any big occasion or party I have. Just need to plan my time better!