Thumbnail of user cindym886

Cindy M.

Contributor Level

Total Points
83

1 Review by Cindy

  • It Cosmetics

6/16/20

I've contacted this company 3 times inquiring where my order is that was placed 25 business days ago and 21 business days ago I was informed it was shipped. No one will respond to my inquiries and I still do not have my order. Horrible, horrible customer service. I will never give this company a good review to anyone. I've ordered several types of products from several companies and this is the only company that hasn't sent me my order nor have they responded in any kind of helpful way - just received a generic email response indicating they are taking additional precautions due to the pandemic. The least you could do is personally respond and let me know where my order is or refund my money.

Cindy Has Earned 3 Votes

Cindy M.'s review of It Cosmetics earned 3 Very Helpful votes

Cindy hasn’t received any thanks yous.

Cindy doesn’t have any fans yet.

Cindy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nicoleh1919
2/23/24

I like their products but they are often out of stock at Ulta so I decided to use their website...

Thumbnail of user pawsandhandsunited
2/13/24

I tried to purchase items on sale and it wouldn't accept any of my payments. Talked to customer...