This game sucks big time. Lazy unhelpful & highly unprofessional customer service. My 4 brothers all played with different accounts so their logic is we were the same user. They're so stupid that they assumed it was one account which means their rules are even dumber. I did so a chargeback & got my money back after they temporarily banned a couple of our family accounts. Not giving my money to these greedy thieves again. Horrible game & people. Very unprofessional. Stay away!