I purchased some rim covers for my Model 3 Tesla after watching a YouTube video from Bearded Tesla Guy endorsing the item. I ordered the rim covers on Dec 30th and the site said I would receive them by January 4th. The day comes and goes and no rim covers so I emailed them. Even though they claim they have 24/7 support it took many days to get a response and once I determined that they were not shipping locally as the site claimed, but the item was coming from China & would take over a month I asked for a refund. The item hadn't shipped yet, but they refused to give me a refund & said once I get it to mail it back and then i would get a refund.
Over a month past and I obtain the covers that I was going to just keep to prevent the hassle, but they dont even fit my car (yes I ordered the correct size for the correct model) They just dont fit smh
I've been emailing them for a month now trying to confirm the address to mail the covers back to so I can get a refund, but now they won't respond. When I share my experience on the bearded Tesla guy channel (since i shared the fact I ordered them originally in the comments & he liked my comment and responded to me "nice"!) he argues with me and deletes my comments bc I'm sharing my REAL experience with Teskings.
I guess they think if they ignore me and make it so difficult I will just go away. No, I want my refund.
I just want to share my experience for others so you dont have to deal with the headache. Also be careful ordering things Youtubers recommend and look for indicators it's a reputable company outside of the YouTuber who is being paid to promote and their comment section.