I took my galaxy Zflip phone into Lakeside store as after having it for 4 months the cover had lifted and bubbled. I was told to back up the phone and I could take it to any store and it would be fixed as it had been identified as a known fault. I backed it up and took it to Basildon store. They thoroughly checked it over and sent it off. I then get a call with a quote for over £300 to have it fixed as it was damaged! Basildon clearly documented there was no marks or dents. Its never been drooped and has always had a full sturdy cover on it. Awful service.