Claire E.

I ordered two products from this company as there were the cheapest I could find. This made me suspicious but I thought, there are based not too far from where I live and there is a shop I could go into if there were any issues. I received 1 item and the other was delayed, then delayed again, then delayed again so I asked for a refund. I was told this was not a problem and the request was forwarded onto the Finance Department. A week later and nothing back, so I decided to chase my money, only to get back an email to say they had ceased trading and I would not be getting my money back. I have since learnt they are very much still in operation, their shop was open today although they will not answer their phone, their website is in full operation, and I have now discovered many many complaint sites with their name plastered all over them. Please avoid this company at all costs, they may be cheaper but it will cost you in the end!