Clarence G.

After buying medications and other items for several dogs over the years I finally gave in to the fact that Allivet is a failure at the very things they are in business to do. Fill prescriptions and supply us with items for our pets. I have dealt with the ordeal of getting the prescription approved by my vet so many times I've lost count. They will continuously tell you they never receive approval from your vet. I have been in my vets office when it was sent for the umpteenth time. This is a HUGE waste of time and resources for vet offices that are already short staffed.

If you prescription has expired, they will NOT notify you. If your credit card expiration date has expired, they will NOT notify you. If they are back ordered, they will NOT notify you. The pattern of incompetence and horrible customer service you see throughout these reviews is real.

Allivet has one job to do and they can't get it done without putting my pet in jeopardy. I will now spend more money filling the prescription at my vet because the aggravation and headache just isn't worth it.

In case anyone thinks this is a fake review, I've attached a screenshot of my order history which is actually 6 pages.