Clark I.

ON 2/28/24, I WAS SHOPPING FOR GRANTS FOR A START UP BUSINESS. I CAME ACROSS USA FUNDING APPLICATIONS ON LINE. THINKING THAT THIS WAS A GOVERNMENT SPONSERED BUSINESS. I APPLIED FOR THE GRANT AND PAID THE $29.95 FEE THAT WAS REQUESTED. I WAS SUPPOSED TO RECEIVE A CONFIRMATION EMAIL CONFIRMING THE TRANSACTION; AFTER 10-15 MINUTES OF NOT RECEIVING THE EMAIL, I BECAME SUSPICIOUS AND WENT BACK TO THE SITE TO CANCEL. THE SITE WAS ASKING FOR MY SIGN-IN INFORMATION, BUT I DIDN'T HAVE ANY SIGN-IN INFORMATION, BECAUSE I NEVER RECIEVED AN EMAIL. ON THE SITE WAS A PLACE WHERE I COULD CANCEL. SO, I SUBMITTED MY DEMOGRAPHICS AND CANCELLED. AFTERWARDS, THE SITE SHOWED THAT I HAD CANCELLED ON 3/27/24 AND IT STATED THAT I WILL NOT BE CHARGED; HOWEVER, TODAY, I NOTICED THAT MY ACCOUNT HAD BEEN CHARGED. SO, WHEN I CALLED THEIR CUSTOMER SERVICE DEPARTMENT, I WAS TOLD BY JUAN THAT THE SITE DOES NOT SAY THAT AND THAT I AM STILL GETTING CHARGED BUT I WON'T BE CHARGED IN THE FUTURE. I TOLD HER THAT THAT SEEMED PRETTY UNFAIR AND THAT HER COMPANY APPEARS TO BE A "SCAM" AND THEY ARE RUDE AND DISRESPECTFUL. I TOLD HIM THAT THE NAME IS VERY MISLEADING AND THAT I CANCELLED WITHIN 1/2 HOUR OF THE TRANSACTION; NOT TO MENTION I NEVER RECEIVED AN EMAIL OR ANY CORRESPONDENCE FROM THEM ABOUT THE TRANSACTION. SHORTLY AFTER THE TRANSACTION, LAST NIGHT, MY BANK MADE 2 AUTOMATED CALLS INQUIRING ABOUT THE TRANSACTION, BUT I HUNG UP WHEN I WAS ASKED PERSONAL INFORMATION. SO, I CALLED MY BANK THIS MORNING AND WAS TOLD THAT THEY WILL SEND VIA MAIL A DISPUTE LETTER WHICH I WILL NEED TO FILL OUT AND MAIL IT BACK TO THEM OR BRING INTO ONE OF THEIR BRANCHES. I HAVE GOTTEN NOTHING OUT OF THIS DEAL EXCEPT AGGRAVATION, THIS COMPANY APPEARS TO BE A FRAUD AND SCAM I WOULD LIKE MY MONEY BACK.