This site works with other websites (like petsites) offering virtual money that can be bought with real-life money. The problem is, many of the offers don't reward you even after they are completed and after filing a complaint with the company, many people's complaints are not replied to at all. With the ones that ARE replied to, the person handling the complaint still says the offer was just looked at, even after showing them proof. I checked the company's forums and many people have had this happen to them with one or two exceptions. Also, many people have had the person on charge of thier complaint say the exact same things to them. Like me.