I ordered a wedding gown and when I received it the arm hole was smaller than the other I could not get my arm into it. The padding at the bust was wadded up and the zipper is stuck. I cannot even try it on to see if it fits. I WILL NEVER PURCHASE ANYTHING AGAIN FROM THEM. The statement easy returns is false. I have reached out many times and NOTHING. I reached the return policy prior to ordering and learned just because its in writing doesn't mean its legit.