Clay C.

Buyer beware! I recently purchased (3 sets of tires for 3 separate vehicles) from Mavis in SEMMES. I also purchased their insurance for the tires.
My wife had a flat on her car. Took the tire to Mavis (SEMMES) in the bed of our truck.
Young man looks into the bed, within seconds states; "Nope not our tire can't help you".
I called Mavis. They confirmed I bought the tire through them, confirmed the insurance.
So, I take the tire to Mavis SEMMES. Same young man starts writing up the work order. Stops in the middle of writing it up and goes to help someone that pulled in behind me. No they didn't have an appointment.
Manager comes out states how many I help you? I said I need this tire pro rated and replaced, as the tire had separated, no punctures.
Manager states"Your not going to talk to me like that. I don't have to service you!"
After speaking with the regional manager about their rudeness and lack of customer service. He stated they would replace it. (That's why I had insurance). No comment for their rudeness or lack of customer service.
Long story long. After being totally dismissed on my purchase. After being put through all time pain and anguish. After few weeks of owning their tires and 2/32nds of wear. It cost me $87 to get Mavis SEMMES to honor my purchase and the purchase of their insurance.