I placed my first order for a pair of sneakers, but whithin a few hours I received an email notifying me my order and payment had been cancelled. I did not request this cancellation. When I asked why via email, I received no response. This seems to be a common theme among other customers. I ordered the the same sneakers again but the same cancelation happened. My money was returned to my credit card a few hours later but I will be monitoring my credit card activity closely as this company has been accused of using payment info as a scam in other reviews. I would not recommend this seller.
Dear Colleen,
Thank you for taking your time to write your review.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Once again we apologize for any inconveniemce we may have caused.
Thank you for your support and patience.
Best Regards
Dresslily Customer Service