Absolutely ridiculous! I was charged $150 for one of their contracted techs to come out and unlock my car with a blow-up tool and stick in a matter of seconds. On the phone I was quoted the $19 plus a minimum of $35, depending on the job. Sounded reasonable, so I was shocked when the tech handed me a charge of $150. What?! I should have paid attention to other reviews besides the one that pops up with their name when you google for a locksmith. On a side note, the tech was very nice and got out their quickly. Shame they charge so much or I would have given a great review. They have lost my future business and hopefully more from all the poor reviews. Don't use this company and save yourself the money!