Col T.

DO NOT DEAL WITH THEM.

Couple of years ago purchased an electric blanket from this company via ebay. Was satisfied with that transaction.

However half of the blanket stopped working. As it was over 2 years since the purchase date obviously it was out of warranty.

Contacted this company asking about purchasing a new one similar to the old one. They advised that if I did that, they could give me a 15% discount as I was a returning customer.

I asked how they could do this as I had to pay full price on ebay with payment through PayPal. They said not to worry as they would credit my PayPal account.

Despite numerous messages to them, I still have not received my credit and they are not responding to any messages I send.

My advice, DO NOT DEAL WITH THEM.

We booked a flight with this mob on 8 March but had to cancel on same day due to our cruise being cancelled. At that time they offered a phone service (Since closed) and I was advised that we would receive a partial refund within 15 working days. That time has now passed and despite many emails to them all you get back is a message that says "Please re-confirm request" and then a whole lot of rubbish about how busy they are. They have NEVER got back to me in response to my emails. Consumer Affairs is my next point of call. KEEP AWAY FROM THESE RIP OFF MERCHANTS.