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Connie A.

Contributor Level

Total Points
80

1 Review by Connie

  • Dermstore

4/23/24

I went to make a pricey purchase. Throughout the time I was sent incentives. First 15% off my total if I give them my email and text information. I did and I received nothing. Next I get offered a gift valued at $190 if I download their app and make a purchase. I did. Upon checking out I received none of all these things that were promised. I called there customer service. The woman was flat and truly bored, showing no interest in this difficulty I was having. She said if the gift is not there then they're out of them. I
Asked When will there be available? She replied l have no answer for you. Our giving a first time?I asked to speak to a supervisor, she replied there's none available. Of course not. I asked her when her supervisor would be available, She said maybe in an hour or so you can call back. I asked if the Supervisor could call me back rather than go through this whole thing again. She replied no.This company is not allowed to call a customer under any condition. That is so silly and ridiculous.I will never do business with them.I'm so glad I didn't follow through with the purchase!

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