Connie B.

I ordered and received a Splash Wines shipment a few months ago. Out of 18 bottles, only a couple were what I would describe as "good." The majority were "just okay," and some were actually so bad they were undrinkable. I hardly ever pour out a bottle of wine, but two of these went straight down the drain. When I informed Splash Wines of the latter, in hopes they would honor their supposed "100% Satisfaction Guarantee," they did not respond. All I asked was that they replace the two bottles I had to pour out with something better, or provide a partial refund to my credit card, but apparently their 100% Satisfaction Guarantee is just a marketing ploy they never intended to honor. Due to my experience, I will never order from this company again and will discourage others from doing so as well.