Cons A.

Because of the variety and number of alternatives its kind of hard to distinguish R&T from the pack but they do have some features which are unique and they do long term tests which if you are shopping for a new car you must read before purchasing. There are a lot of things you learn about a car that don't show up on a half-hour test drive. Ive saved quite a bit of money by checking out their reviews before plunking down a down payment or locking yourself in to a lease.

There are a handful of airlines that you can count on to always have great service. You can tell that the crews really love their work. If only they operated here in the states. But if business or pleasure takes you into that part of the world, you simply must experience it to see for yourself.

Rather than just write a review of all of the bad experiences I have had recently with rude salespeople, customer service and headquarter's "risk management" staff that lack any sense of empathy, some of my friends have decided to do something about it.
We are filing a Class Action against Nordstrom for Deceptive Business Practices since their arbitrary returns and exchanges are just that, "arbitrary".

Some customers we have talked to have been turned down because they were not fluent in English, others because they were Hispanic or African-American, and still others for the simple reason that the salesperson did not want to lose their commission from their paycheck. Yes, you read that correctly. If a customer returns an item within a certain amount of time that hits the salesperson's wallet who rang up that sale directly(!). No wonder they aren't interested in quality customer service or helping the customer. If you buy items online and you try them on once they arrive there is a large likelihood that you may need to exchange the item.

Many other retailers: Macy's, Dillards, JCPenney, Saks, etc are more than happy to exchange items since they know you will buy more items in the store but the majority of those are NOT commissioned salespeople.

If you are interested for yourself or for a friend please pass on the word, and send an email consumeradvocate2018 at outlook dot com to share your customer service horror story and get on the list. It won't cost you a dime and it will help not only your situation but will bring back the level of service that all Nordstrom customers deserve.

You can keep writing reviews that Nordstrom doesn't read or take action and have a Judge tell them what they need to do.