Sure staff aren't perfect but you know what else isn't? Meeting up on discord and facebook and planning on spamming negative reviews to create a false image of hex in a place where staff can't find you! Don't believe any of the 1-star reviews that end up spamming the same thing but paraphrased. Either they genuinely don't know what a 1 star review means or are just trying to ruin the rating to get revenge for being banned about breaking rules in the first place.