I have bought a few musical instruments from Long and Mcquade and some recording equipment. Staff was always helpful and it was easy to find products. I have also used their website to shop and bought a guitar for my niece for Christmas. The employee I talked to about shipping really came in clutch and made sure the product got shipped on time to be here for Christmas. I will continue to shop at Long and Mcquade because they just make things easy and their staff is very knowledgeable.